“is built on the proven, reliable Microsoft technology foundation of Dynamics CRM. Public Records Tracker powered by Dynamics CRM is the first SaaS (Software as a Service) solution which is specifically designed to help enable a government agency, (federal, state or local) to manage citizen requests for records from start to finish.”
“This product can really help government organizations at the state, local, and federal levels manage, track, and respond to Public Records Act and Freedom of Information Act requests in a timely and responsive manner.”
- Curt Kolcun, Vice President Microsoft US Public Sector
“Key Features • Track all communication and activities between agency and requestor • Audit capabilities to track dates of correspondence • Prioritize and/or escalate a request based on predefined criteria • Connect all relevant emails and documents associated with a records request • Provide standard responses to common PRA requests automatically • Auto alerts to notify when a records request is approaching the mandatory due date • Workflow that will allow requests to be automatically routed to the appropriate staff • Estimate and track fees associated with fulfilling a records request • Key word search to find information quickly and easily • Ability to receive and respond to requests using email, fax, mail and the web • Ability to view all records requests and the status from a single application • Provide key FOIA compliance reports” USD 125.00 per month.
Oh ... almost forgot! Look at the security guarantees!