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Scent of fairness in the air? Mediation running hot or cold? The importance of subtle environmental cues

Posted Oct 25 2009 11:05pm
Not only do the people in the room affect the outcome of a mediation, but the room itself may, too. How much attention do you pay to the little things in the conflict resolution setting? Let's look at some recent experiments that just might increase that attention. One factor in the environment that may have an influence is smell. Research...
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