Visiting a chiropractor can help a lot. He would be able to provide you with the best solution, whether its massage therapy, accupressure or posture correction exercises. All these are really very helpful in cases related to pain in any part of the body.
Please read my article on The Prayer Position. It has helped my neck and back pain. Good luck to your Mom, I know what that pain can be like. It is very difficult to concentrate or complete any chores or tasks when you suffer from neck and back pain.
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