MARJORIE SLANKARD, MD & PATIENT: "I think you've been very good about coming in and taking your shots on a regular basis." ANNOUNCER: For some...

ANNOUNCER: To help guarantee the best possible medical care, experts say everyone should maintain their own personal medical record. The reason?...

ANNOUNCER: Many Americans might be surprised to learn that there's a 50/50 chance they do not always receive quality health care. CAROLYN CLANCY,...