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Storyland AMusement Park Response

Posted Jul 15 2010 12:00am
Well...here it is: the response from Storyland Amusement Park. This is the type of reply that I really sort of hate.

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Hi

Unfortunately, we cannot guarantee peanut free foods at the park. While most of our packaging may read that it does not contain peanuts, we like to tell customers that we can't promise a peanut free zone based on our distribution line.

However, we welcome picnic lunches! Your hand stamp allows you to keep your coolers and bags in your vehicle, and you can retrive them at any time.

I hope this helps and we hope to see you this summer.

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No...actually that doesn't help. What does 'distribution line' mean? And I didn't ask that they guarantee a peanut-free zone but if one specific restaurant within the park would be considered safe. I get that restaurants like to cover thier ass, but once in a while it would be really nice if they would just answer questions concisely. In my opinion, that's a disappointing answer.

If the Middle of the Hill Grill offers five items, and none of them come in packaging that suggests any peanut or nut contamination, then there shouldn't be a problem. If one of them does (like say for instance, a burger) then say so. As in "one of the items we serve at this location has nuts or may contain them, so we can't guarantee...etc" Calling out a 'distribution line' means absolutely nothing to me.
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