Caring.com’s "Caring Stars of 2013" recognizes service excellence in assisted living and Alzheimer's care communities based upon consumer ratings and reviews in the Caring.com Senior Care Directory . Caring Stars providers are top rated by families, senior residents, and eldercare experts. The program is designed to help consumers make the best senior care choices and provide direct feedback to providers about their preferences.
According to research conducted by Caring.com in May-June 2012, half of family caregivers search online for senior care service providers and two-thirds of caregivers say they looked on the Internet after noticing signs of Alzheimer's disease in a loved one. A combined 94% percent say online reviews are trustworthy information (45%) and helpful to their search for a senior care provider (49%) -- only a small minority (6%) tend not to believe them.