You can learn to remember happily http://t.co/bZE23XOo - hope for boomers who might say if you can remember the 60s you weren't there...
252 days ago
Off to blabber on at the Kent Care Conf (I'd say speak, but that'd be both an over & an understatement) I'm looking forward to listening too
257 days ago
I've been saying it for ages. Now World Alz Rep says 27m people have undiagnosed dementia. Same in UK too. 750,000? Pah. Try doubling it.
257 days ago
Listening is one of the most important skills any of us have.
How well we listen has a major impact on on the
quality of all our relationships with others.
We listen to obtain information, to understand, ?for
enjoyment and to learn. Given all the listening we do, you might reasonably expect that we’d be good
at it. But in fact, we’re not.
Depending on the study being quoted, we remember a dismal
25-50% of what we hear. That means that when colleagues, customers
or friends talk to us for, say, 10 minutes, we’re only likely to hear between 2½-5
minutes of what they say.
It takes both concentration and determination to be an
active listener and old habits are hard to break, but it is possible. Since the
beginning of the year, I’ve been running workshops that help carers to listen
better to residents, as part of my work with Many Happy Returns.
It might be better to call it “deliberate listening without passing judgement”. It means reminding yourself constantly that your aim is to truly hear what the other person is saying. This means setting aside all other thoughts and behaviours that might be distracting you and not thinking about your reply, so really concentrating on the message.
The results have been fantastic – one carer reported that not only his work, but also his marriage had improved as a result; another carer was able to build a care plan for someone with dementia who had no friends or family left alive. As one of residents who spoke about feeling more valued so aptly put it , "being listened to makes you feel that what you have to say is worth something". If you want to know more you can contact us through the Many Happy Returns website.
It’s such a pity that politicians don’t get any training in this. If they
did, there’d probably be fewer wars.
Listening is one of the most important skills any of us have. How well we listen has a major impact on on the quality of all our relationships with others.
We listen to obtain information, to understand, ?for enjoyment and to learn. Given all the listening we do, you might reasonably expect that we’d be good at it. But in fact, we’re not.
Depending on the study being quoted, we remember a dismal 25-50% of what we hear. That means that when colleagues, customers or friends talk to us for, say, 10 minutes, we’re only likely to hear between 2½-5 minutes of what they say.
It takes both concentration and determination to be an active listener and old habits are hard to break, but it is possible. Since the beginning of the year, I’ve been running workshops that help carers to listen better to residents, as part of my work with Many Happy Returns.
It might be better to call it “deliberate listening without passing judgement”. It means reminding yourself constantly that your aim is to truly hear what the other person is saying. This means setting aside all other thoughts and behaviours that might be distracting you and not thinking about your reply, so really concentrating on the message.
The results have been fantastic – one carer reported that not only his work, but also his marriage had improved as a result; another carer was able to build a care plan for someone with dementia who had no friends or family left alive. As one of residents who spoke about feeling more valued so aptly put it , "being listened to makes you feel that what you have to say is worth something". If you want to know more you can contact us through the Many Happy Returns website.
It’s such a pity that politicians don’t get any training in this. If they did, there’d probably be fewer wars.