The boiler system was designed to highlight how biomass can reduce or eliminate the use of fossil fuels. Visitors can see the boiler operate through specially designed windows. In the hall just outside of the boiler room, the noise level and ambient temperature is consistent with the rest of the building.
Fuel costs have been cut by two-thirds. The densified pucks are used with almost no residual ash; eventually, however, tree clippings from the Ketchikan walking trails will be ground and fed into the boiler, eliminating the need for transport to a landfill, burning, and other methods of disposal.